Local company to deliver next generation Emergency WA

Fire and Emergency Services Commissioner Darren Klemm AFSM and Genvis chief executive Kirstin Butcher.
Fire and Emergency Services Commissioner Darren Klemm AFSM and Genvis chief executive Kirstin Butcher.
  • State Government invests in safety of all Western Australians during emergencies
  • New generation Emergency WA to deliver faster, targeted emergency information


The Cook Government is investing in the safety of Western Australians by partnering with a locally based public safety technology provider Genvis to deliver a new and improved Emergency WA.

Managed by the Department of Emergency Services (DFES), Emergency WA has been the community's trusted source of authoritative, accurate and timely emergency information since 2016 – helping people impacted by emergencies make decisions to keep themselves safe.

The platform is now entering an exciting new phase as DFES and Genvis work to provide a nation-leading emergency information platform capable of delivering faster, more personalised and targeted warnings during emergencies.

The partnership is part of a multi-year project delivering innovative improvements to Emergency WA, including nationally consistent warnings through the Australian Warning System.

The new functionality will be rolled out in a phased approach, and will include an app along with translated warnings, the ability to set watch zones, integration with in-home and wearable smart devices and new accessibility features.

Emergency WA continues to grow as the State's one-stop shop for emergency information, with many State Government entities joining the platform to help Western Australians find the information they need to stay safe.

Current users include the Department of Biodiversity, Conservation and Attractions, as well as the Departments of Health and Education, and Western Power.

As the high-risk summer period continues, Western Australians are urged to seek official emergency information from Emergency WA (www.emergency.wa.gov.au) and be prepared to act in the event of an emergency.

Emergency Services Minister Stephen Dawson said the Cook Government continued to invest in innovative programs to boost the safety of all Western Australians.

"This new partnership with Genvis, a locally owned business, will significantly enhance the way we deliver emergency messaging," he said. 

"This multi-year project will bring innovation and a world-class approach to public information, highlighting Western Australia's leadership in community safety."

Fire and Emergency Services Commissioner Darren Klemm AFSM said the partnership was an exciting step towards a safer Western Australia, using the latest technology to produce faster, more targeted emergency information that is accessible to all.

"Keeping Western Australians safe is our priority and the new Emergency WA is being developed with community-driven features and functionality that will help people make safe and informed decisions in an emergency," he said.